Education and/or Experience
- Candidates must possess at least a Bachelor's/College Degree.
- Minimum 5 years of experience in human resources in Portugal
- Practical experience in recruitment for a fast-moving business is highly valued. Preference with a recruiting background within the BPO/RPO or Shared Services industry.
- Experience hiring candidates from different nationalities is desirable.
- Ability to work with a remote team and international environment.
- High degree of autonomy and flexibility to work on several types of tasks.
- Hands-on, collaborative, but able to recommend decisions about HR matters.
- Flexible working hours.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Salary Administration
- Update and validate information needed for salary processing.
- Update and control assiduity and vacation map and procedures
- Validate salary processing information on a monthly basis.
Recruitment & Hiring
- Determine candidate requirement/s by reviewing and understanding the job description.
- Ensure demand fulfillment and delivery of the candidates for the assigned requisitions within the set SLA.
- Maintain relationships with internal clients to ensure staffing goals are achieved.
- Set expectations regarding hiring timelines and deliverables key tasks and recommend hiring flexes as needed. Provide status updates regularly regarding candidates, feedback, approvals, etc.
- Participate in calls/meetings to align recruitment requirements.
- Participate in lead generation activities and promote the organization through
- various sourcing channels (i.e. job fairs, online advertising tools, referrals, and recruiting events)
- Coordinate and maintain systems and procedures on recruitment, selection, hiring, placement, onboarding, and transfer
- Develop, recommend, and administer the recruitment, selection, contact, and placement process to ensure effectiveness and efficiency.
- Collaborate in elaborating Contracts, and update HR Portal and Onboarding materials.
- Work with candidates and other stakeholders to promptly get the necessary information and documentation for the Contract, considering the legal needs.
- Work with the HR and internal teams on salary calibration.
Training
- Assume the Onboarding ownership and integrate key stakeholders in the process.
- Periodically review training needs in collaboration with key stakeholders.
- Monitor and report training completion against targets.
- Compliance, Reporting & HR Procedures
- Implement compliance procedures, with a particular focus on GDPR.
- Produce reports related to the HR function
- Set up simple processes and procedures that are adequate to the company’s size and culture.
- Put together clear information about HR, including critical legislation, and internal procedures.
Other
- Keep up with Portuguese work legislation.
- Active and hands-on collaboration on HR-related projects, including (but not restrictive) the implementation of new tools, employee surveys, performance appraisals.
- In addition, other clerical and administrative duties, as required, are to be expected.
Key Skills
- Knowledge of office-related documentation tools
- Knowledge of online career/ resume products.
- Understanding of Portuguese legal framework for HR and recruitment
- Knowledge of GDPR, with a focus on human resources
- Demonstrated competency in the following areas is also required:
○ A proven advocate for the confidentiality of restricted information.
○ Confident in managing competing priorities and pushing back.
○ Good team player, versatile, creative, and fast learner.
○ Resourceful, creative, and savvy tech-savvy.
○ Proven to be structured and organized.
○ A Person that makes it happen.
○ Critical thinking.
● Alignment with Enshored core values.
● Good communication skills, to interact and influence the local and global team, employees in Portugal, and other HR stakeholders.
Language Skills
● Portuguese fluent (mandatory)
● English fluent (mandatory)
- Very good communication skills.
- Strong writing and grammatical skills
- Other languages (desirable)
Job Type: Full-time
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (Required)
